Frequently asked questions
Answers for installers, EPCs, and contractors working with our design and permitting team.
Working with Solar Journey
Solar installers, EPC companies, and contractors. We work as your design and permitting partner behind the scenes — not directly with the system owner.
Service area details are being finalized. Contact us with your project location and we’ll confirm coverage.
Submit a design request with your company, contact, and project details. We’ll follow up to confirm scope.
Design & Engineering
Project address, roof/site type, and selected module and inverter equipment at minimum. See Solar Design Services for the full list.
Yes, see Structural & Electrical Engineering.
Yes — see the residential and commercial sections on the Solar Design Services page.
Permitting
Timelines depend on your specific AHJ’s review process and current workload, which is outside our control. We’ll communicate expected timelines and status updates once a project is submitted.
No — approval is decided by your local AHJ. We prepare a complete, jurisdiction-matched package and respond to correction requests to support approval.
We collect HOA information during intake and can include HOA-required documentation where applicable; HOA approval is a separate process from AHJ permitting.
Labels, Placards & Deliverables
Yes, as part of a complete permit package — see Solar Labels & Placards.
Deliverable formats are confirmed per project during intake — mention any specific format requirements in the special notes field of your design request.
Still have questions?
Reach out directly and our team will get back to you.